WHAT YOU SHOULD KNOW ABOUT US

General Terms and conditions

The general terms and conditions of the hotel industry can be found here:

Download

Further information about your booking

Booking and payment conditions

Cancellation:
In case of cancellation, the International Hotel Regulations apply. In case of late arrival or early departure, the day rate minus breakfast and evening meal (EUR 14.50) in the booked category will be charged.

Means of payment:
Cash, EC-card and credit cards (Visa or MasterCard). Cards are only accepted for hotel services. Ski school, ski passes or other expenses may only be settled in cash.

Bank details for deposit payments:
Sparkasse Imst, Bank Code 20502, Account Number 0200-011146 IBAN: AT 86 20502 002000 11146 BIC: SPIMAT 21.

Bed and breakfast:
When you book your stay with bed and breakfast only, we give you a discount of EUR 8 per person and per day.

Tourist tax in winter: EUR 3,00 per adult and day
Tourist tax in summer:: EUR 2,50 per adult and day

Short stay supplement:
For a stay of three days or less, we charge a supplement of 10%.

Multi-bed room:
The third person in a dormitory is reduced by 15%.

Reduction for children from 2 full-paying adults in a multi-bed room in winter:
Children from 0-2 years are free of charge
Children from 3-6 years: 65% discount
Children from 7-11 years: 50% discount
Children from 12-15 years: 30% discount
16 - 18 years: 20% discount
from 19 years: 15% discount

Reduction for children from 2 full-paying adults in a multi-bed room in summer:
Children from 0-2 years are free of charge
Children from 7 - 14 years receive 50% discount.
From 15 years: 20% discount

Arrivsl:
Your room is ready to move into by 15:00 at the latest on the day of your arrival. If you plan to arrive after 18:00, we kindly ask you to let us know by phone, e-mail or fax. If you plan to arrive later (after 22:00), you can order a cold platter and mineral water to be sent to your room.

Departure:
We kindly request that you vacate your room by 11:00 on the day of departure.